The People Behind Your Guides

Craig Winston

IT Content Strategist

Author

Craig Winston is an IT Content Strategist with over 9 years of experience writing about accounting software, business technology, and small business operations. He specializes in breaking down complex software topics into clear, actionable guides that anyone can follow. Craig has written extensively about QuickBooks Desktop, covering everything from installation walkthroughs to feature comparisons and version migration guides. Before joining Accountings Cart, he spent five years as a technical writer for a SaaS company and holds a B.A. in Communications from the University of Arkansas.

Sandra Mitchell

Personal Finance Writer & Bookkeeper

Author

Sandra Mitchell is a personal finance writer and certified bookkeeper with 11 years of hands-on experience helping small businesses manage their accounting. She spent seven years as a full-charge bookkeeper for a regional construction firm where she used QuickBooks Desktop Premier daily for job costing, payroll, and financial reporting. Sandra now writes practical guides and comparison articles that help business owners choose the right QuickBooks version for their needs. She holds a B.S. in Accounting from Missouri State University and is a Certified Bookkeeper through the AIPB.

David Hernandez

Senior Technical Writer

Author

David Hernandez is a Senior Technical Writer with 8 years of experience covering accounting software, business technology, and enterprise solutions. He's the person behind most of Accountings Cart's step-by-step download and installation guides — the ones that walk you through every click from downloading the setup file to entering your license key. David previously worked as a technical documentation lead for a managed IT services company, where he created support materials for over 200 small business clients. He holds a B.S. in Information Technology from Texas State University.

Karen Liu

Small Business Technology Journalist

Author

Karen Liu is a small business technology journalist with over a decade of experience covering accounting software, fintech tools, and productivity apps for small business owners. She spent three years on Intuit's partner content team before moving into full-time technology journalism, where she covers QuickBooks Desktop vs Online debates, software pricing breakdowns, and product lifecycle updates. Karen has written more than 350 articles across major small business publications and brings a unique perspective as someone who's seen the software industry from both the vendor and the user side. She holds a B.A. in Journalism from the University of Oregon.

Michael Torres

QuickBooks ProAdvisor Level 3

Expert Reviewer

Michael Torres is a Certified Public Accountant and QuickBooks ProAdvisor Level 3 who works with Accountings Cart as an independent consulting reviewer. He runs his own accounting practice in Denver and has trained over 200 business owners on QuickBooks. We brought Michael on specifically because he has no financial stake in our product sales — his only role is to verify that every guide and article we publish is technically accurate, up to date, and trustworthy. That independent perspective keeps our content honest.

Patricia Walsh

Former Intuit Technical Support Lead

Expert Reviewer

Patricia Walsh spent 10 years as a Technical Support Lead at Intuit, specializing in QuickBooks Desktop for Windows and Mac across the Tier 2 and Tier 3 escalation teams. She resolved thousands of high-complexity issues involving data file corruption, bank feed failures, license activation errors, and installation problems across every major QuickBooks version from 2012 through 2023. Since leaving Intuit in 2024, Patricia consults independently and reviews all of Accountings Cart's download, installation, and activation guides for technical accuracy. When she signs off on a guide, you know the steps actually work.